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| ¡¡Hongrun Company has powerful technical team. Since foundation, Hongrun always advocates active service idea and provide customers complete and best service in time. At present there are many experienced technical engineers who can provide satisfied technical support for the customers from theory guidance to field service.
Technical Service Forms |
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| Telephone Inquiry |
| ¡¡Hongrun provides uninterrupted telephone technical inquiry service. Whenever you want to know the information of the products or inquire technical problems, you can directly contact the technical engineer by phone.
Fujian (Headquarters): 0599-7857921,7852057,13859315759(Xie Meixia), 13509512466(Zhang Faxing)
Beijing£º010-88554569,13911908691(Zhu Xu)
Shanghai£º021-64362713,64362795,13918341673(Lin Youming)
Guangzhou£º020-87553225,13929597166(Lian Jianliang) |
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| Field Service |
| ¡¡If customer requires, Hongrun will provide field technical service, including filed installation, Hongrun device debugging, filed problems solution and product usage and maintenance training for users. |
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| Internet Online Service |
| ¡¡Hongrun also provides Internet online technical support service for customers. Through Internet customers can not only know product information and download data, but also reflect the technical difficulties to us by ¡®Feedback¡¯ item. We will eliminate faults and solve problems for the customers in time. |
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| Technical Training Lectures |
| ¡¡Hongrun holds technical training special lectures and technical proseminars at some proper time. Hongrun technicians will share their experience and research thinking with the customers and introduce new development of the products to the customers. |
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| Telephone Call On |
| ¡¡Hongrun technical centers all over the nation call on the customers by telephone at some certain time or some proper time. We will inquire the product usage information, find and solve problems in time for the customers. |
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| Customer Visit |
| ¡¡Hongrun technical support engineers visit the customers at some certain time or some proper time. They will help user to debug and maintain the products, solve user¡¯s questions and provide field technical inquiry. |
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| Technical Service Network |
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